CAVII is OSG's revolutionary behavioral analytics Software-as-a-Service (SaaS) platform focussed on revolutionizing Customer Experience in the Retail/Consumer Packaged Goods sectors. CAVII-R stands for Cognitive Analytics, Value Inference and Intelligence. The R is for Retail.
We secure the elusive customer engagement in 3 steps, one step at a time.
- Understand Customer Expectations- this is the ASEMAP based behavioral trigger analysis
- Designing Customer Experiences - This is the Insights and Interventional Analytics service we provide to help design the better mouse trap that is right for you
- Securing Customer Engagement- This is the @scale implementation stage where incremental customer engagement is the business KPI we live for and go at-risk for with our customers.